Saved an $80M/year lending business from shutdown

The situation

A lending business was heading for shutdown. Its activity hadn't been adapted to new regulatory requirements, and the dialogue with the regulator during an inspection had broken down.

What I did

• Found a way to repackage the product so it fell outside the regulator's requirements.
• Validated the approach with industry peers before committing.
• Coordinated the documentation fixes.
• Set the right understanding of the business with the inspectors.
• Wrote the standard for how the company would communicate with the regulator going forward.
• Built a risk-assessment method for the team to reuse.